Please e-mail any questions regarding our Privacy Policy
to Privacy@Derhak.com
Privacy is important. We recognize the significance of protecting information about identifiable individuals
(“personal information”), and have made protecting Privacy and the Confidentiality of personal information
a fundamental component of the way we do business.
As a Retainer based Management and Executive Search firm, each of our Partners is committed to earning
the confidence of our clients and candidates by demonstrating our long-standing commitment to Privacy.
We have reinforced this commitment to Privacy by becoming the first Search firm in Canada to register
for and obtain the Can/CSA-Q830 Privacy Certification. This Privacy Statement informs you of our
Privacy Policy, and the ways we ensure Privacy and the Confidentiality of your personal information.
Consistent with the Federal Personal Information Protection and Electronic Documents Act
(“PIPEDA”), our Privacy Policy consists of ten key principles:
Accountability - Each of our Partners shares in the responsibility and commitment to ensure the privacy
of your information. In addition to specific privacy training for all Partners and staff, we have also appointed
a Privacy Officer responsible for insuring that we maintain the high standards which wehave set for ourselves.
Purpose - We collect personal information for two principal reasons: to research and contact candidates for
our clients’ search projects and to gain a greater understanding of each candidate so that we can do a better
job of matching them to our various career and search opportunities. We limit the identifiable personal
information we collect to what we need for these purposes, and we will use it only for those purposes.
Consent - We understand that your consent is required for using, or disclosing your personal information
(unless the law provides otherwise). To enable you to make an informed decision about the information
you provide, we will clearly explain to you the reasons for collecting your personal information at the time
of collection. We do not sell any lists or information about our clients orcandidates. We only disclose personal
information about candidates to our search clients or to outside parties’ designated/appointed by our clients:
1. When we have the candidate’s consent; 2. When, on a confidential basis, the other person is our supplier
or agent who assists us to represent our clients or facilitate our search services; or 3. When/if we are required
to do so by law. We do not collect, use or disclose personal information through our website. If an individual chooses
to disclose personal information (such as a resume) through our website, that individuals is deemed to have provided
consent to its retention and evaluation versus our various search projects. We do not use cookies on our website.
That is, we do not collect personal information and information generated through the use of our website. Our ISP
may use cookies to track web-site traffic and activity but does not provideus with any individually identifiable
information about any site visitors.
Limiting Collection - To protect your privacy, we will only collect contact information or personal information about you, which is relevant to the purposes you are informed of at the time of collection. By collecting information limited to these purposes, we help protect you from unnecessary or accidental uses of your information. We normally collect business card, career or resume-based information directly from each candidate. Additional personal information that might become available directly from the candidate may be retained by the Search Partner for the purpose of relationship building with the candidate. Information such as languages spoken or written (other than English and French) is not collected unless it relates specifically to the search project as a BFOR (Bona-Fide Occupational Requirement).
Limiting Use, Disclosure, and Retention - The length of time we retain personal information varies depending on the purpose for which it was collected and used and the format of the information. Basic contact Information may be kept and updated on an on-going basis with no defined time period. Detailed personal information such as resumes may be kept for as little as six months to as long as 36 months or more from last contact for interviewed candidates or 24 months for reference check materials. When personal information is no longer needed we have procedures to destroy, delete, erase or convert the information to an anonymous form. When/if asked to provide personal information in response to a Privacy Request, legal inquiry or order, we first ensure that the request/order is valid and disclose only the personal information that is legally required, assuming that we have it on file. We do not release or send out any Personal Information without the Candidate’s permission. Internal access to Private Information is limited to full-time staff and Search Partners who have each signed copies of our Privacy Policy and agree to function under its terms and conditions. Contact Lists are kept indefinitely basedon each Search Partner’s individual Practice. In many cases Contact Lists are on-going ‘live files’ maintained in a server based Contact Management System that is updated each time a candidate or client is in contact with a Search Partner.
Accuracy - We are committed to ensuring that our records of your personal information are accurate, complete, and up-to-date. Although it is your responsibility to inform us of any relevant changes in your personal information, from time to time we may also try to contact you to verify the information in your file.
Safeguards - We protect personal information with appropriate physical, technological andorganizational safeguards and security measures. These safeguards are designed to prevent unauthorized access, disclosure, copying, use, distribution or modification of your personal information. Each member of our firm is familiar with and committed to our Privacy Policies and procedures to safeguard your personal information. We have contracted with an outside privacy audit service for regular independent audits of our procedures and security measures to ensure they are being properly administered and remain effective and appropriate.
Our website may present links to other web sites. The inclusion of any link does not include endorsement of the site and is provided strictly for informational purposes to be accessed at your own risk. We do not control the links or their sites and are not responsible for the contents of any linked site or any link contained in a linked site. The use and/or privacy provided by the operator of a linked site is in no way subject to our privacy policies or practices. Operators of linked web sites may collect personal information and information generated through the use of cookies when linked to their web sites. We are not responsible for how other parties collect, use or disclose personal information, so it is important to review their privacy policies before providing personal information.
Openness - So that you can be confident that our firm is handling your personal information appropriately, we will make information about our policies and practices concerning management, distribution, storage and security of personal information readily available. Our Privacy Officer is Wayne Percy. He can be contacted by phone (416-675-7600 #209) or by direct e-mail at Privacy@Derhak.com.
Individual Access - If at any time you have a question about our records containing your personal information, we will do our best to answer it. Incorrect information will be promptly corrected or, ifnecessary, deleted. In special circumstances, we may need to refuse or limit an access request; for example, when disclosure of the information will reveal personal information about another person or interfere with an incomplete search project or a legal investigation. Most inquiries about our records containing your personal information will be answered at no cost to you. In special circumstances, however, it may be necessary to charge a fee. If a fee is necessary, you will be told in advance. Individuals who request access to their Personal Information will be given full access by our Privacy Officer and the appropriate Search Partner at our office during normal business hours. An appointment can be arranged by a written, mailed, faxed or e-mailed notice. Under normal circumstances, we should be able to comply with a written request for a review of personal information within 10 business days.
Addressing Comments and Concerns - An important measure of our compliance with the ten privacy principles is your perception of our practices and procedures. We welcome your comments and suggestions concerning this Privacy Statement and will respond to any concerns you may have about its application. If an individual has a question or concern about Privacy, would like to request access to personal information our firm has about them, or believes that any personal information we have about them is inaccurate or out-of-date please contact our Privacy Officer. Individuals may also request that personal information, if any, be removed from our contact list at any time by writing to:
Privacy Officer
Derhak Ireland & Partners Inc.
65 International Blvd., Suite 100
Toronto, ON, M9W 6L9
or by e-mail to Privacy@Derhak.com
Derhak Ireland & Partners Inc. will investigate any and all complaints and take the appropriate action, including the possibility of changing our Operating Procedures, Best Practices and/or amending our Privacy Policy as required.
Derhak Ireland & Partners Inc. reserves the right to change this Privacy Statement at any time by posting a new Privacy Statement at this location. Any changes to this Privacy Statement will be in compliance with applicable privacy laws.
Individuals who present a written request for disclosure of their Personal Information and are not satisfied with the disclosure for any reason may present a written request for additional disclosure to: A) our Privacy Officer; B) our company President, William Derhak and/or C) the Office of the Privacy Commissioner of Canada.
POSTED December 10, 2003
REVISED March 15, 2006